Under the supervision of the VP of Sales, the Sales Account Manager will be responsible for year-over-year growth in assigned accounts by building strong customer relationships, effectively managing product portfolios, and executing projects that meet all customer expectations.

Essential Duties and Responsibilities:

• Serve as the primary point of contact for retail partners, addressing inquiries, concerns, and requests promptly and effectively.

• Collaborate with the respective internal teams to develop and implement on-going growth strategies for all accounts.

• Conduct regular performance analysis and reporting, providing actionable insights and recommendations to optimize product assortment, pricing, and promotional strategies.

• Track sales metrics for each account and report progress to goal to leadership.

• Effectively manage RFQ’s from receipt to formal submission to effectively gain new/incremental business.

• Leverage Sales and Marketing Collateral, Design Trends, Competitive Landscapes, Research, and Innovation to meet or exceed annual budgets by account.

• Research and understand customer strengths, weaknesses, opportunities, and threats within their direct competitive environment.

• Develop and implement formal business reviews with each customer that meets the frequencies as required by immediate supervisor.

• Support and execute strategic corporate directives and deliverables.

• Entertain customers as needed outside of standard business meetings to foster the growth of relationships with all key capacities.

• Develop and implement off-shelf promotional opportunities to drive incremental sales volumes.

• Manage the packaging and development process to ensure accurate and professional packaging standards are followed.

• Ensure landscape updates are made upon entry/exit of SKUs in the marketplace.

• Effectively monitor quality and RTV (return-to-vendor) metrics to identify quality improvement initiatives.

• Collaborate with the customer service team based in Alpharetta, GA to offer training and support as needed.

• Monitor compliance with contractual terms and agreements, resolving disputes and addressing non-compliance issues in a timely manner.

• Perform other office duties (skilled or unskilled) as assigned by your immediate supervisor.

Competencies:

• Excellent verbal and written communication skills.

• Strong business acumen with knowledge in the plumbing fixtures industry (highly preferred).

• Exceptional project management and analytical skills, work efficiency, work ethic, and dependability.

• Proficient in all Microsoft Office programs, including Outlook, Word, Excel, and PowerPoint.

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Travel Requirements:

• This position may require some travel throughout the U.S., including overnight lodging and occasional international travel as needed.

Supervisory Skills:

• None.

Required Language Skills:

• Ability to read, write, analyze, interpret, and respond to general business correspondence.

• Ability to effectively present business information to clients and different stakeholders of the company.

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Education and Experience:

• Bachelor’s degree in business or equivalent.

• 3-5 years of work experience in a related field or any other combination of education and experience.

Salary- $67k-$70k annual salary (bonus incentive upon successful completion of management objectives).