We are seeking a Collections Specialist for a large and growing financial firm in Irvine, CA.

Job Description:

As an Accounts Receivable Collections Specialist, you will be responsible for managing and optimizing the company’s accounts receivable processes. Your role will involve monitoring overdue accounts, contacting clients to collect payments, and maintaining accurate records of all collection activities. You will work closely with the client service team to ensure effective communication and resolution of billing issues.

Schedule: Mon - Fri, 8:00am to 5:00pm

Payrate: $30 per hour, temp-to-hire

Location: Irvine, CA

Key Responsibilities:

• Monitor Accounts Receivable: Regularly review and monitor the firm’s accounts receivable to identify overdue accounts.

• Client Communication: Contact clients with overdue accounts to collect outstanding payments or negotiate payment plans.

• Payment Processing: Process customer payments via various methods

• Record Maintenance: Maintain detailed records of all contacts and attempted contacts with delinquent account clients, as well as records of any payments collected.

• Coordination with Service Centers: Communicate effectively with service centers, collections team, and management regarding payment inquiries and collection efforts.

• Issue Resolution: Resolve client issues and complaints concerning billing, ensuring a professional and courteous approach.

Requirements:

• Education: Associate’s degree preferred.

• Experience: Proven experience in accounts receivable and outbound calling experience

• Communication Skills: Strong verbal and written communication skills.

• Professionalism: Ability to maintain a professional demeanor when dealing with difficult individuals or situations.

• Attention to Detail: Strong organizational skills and attention to detail.

• Team Collaboration: Ability to work effectively with a team and coordinate efforts across different departments

Submit your resume for immediate consideration!