Claims Processor

We are seeking a Claims Processor to join a well-established sales and marketing firm that represents an international partner and serves as the liaison between overseas operations and customers across North America. This role is ideal for someone with strong analytical skills, attention to detail, and the ability to manage claims processes while maintaining excellent communication with multiple stakeholders.

Essential Duties and Responsibilities

Process all product claims, reviewing and analyzing new claims for accuracy and disseminating them to the appropriate insurance carrier.

Act as a liaison with intercompany parties, insurance adjusters, and customers to resolve product claims.

Evaluate claims submitted to insurance companies to determine eligibility standards.

Research and resolve issues within the scope of the job. Maintain communication between corporate and field offices to gather information for timely responses to legal documents and claim losses.

Draft written and oral correspondence related to claims processing. Report exposures, pending claims, and litigations that may impact company assets or goals.

Perform additional office duties as assigned by the immediate supervisor.

Competencies

Strong attention to detail, organization, and thoroughness.

Familiarity with general merchandise manufacturing processes, product parts, and plumbing industry standards.

Knowledge of commercial insurance and claims processing.

Excellent research, analytical, and problem-solving skills.

Professionalism, collaboration, and strong communication skills (oral and written).

Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint) and Adobe.

Travel Requirements

Up to 25% travel required for offsite product inspections.

Education and Experience

Associate degree in business or related field.

Minimum of two years of relevant work experience and/or training, or equivalent combination of education and experience.

Language Skills

Ability to read, analyze, interpret, and respond to general business correspondence.

This will be a full-time, Non-exempt position with a salary of $22.00/hour.

Monday to Friday from 8:00am to 5:00pm.