Customer Service Representative

We’re partnering with a nationally recognized client in the print industry that is seeking a high-performing Customer Service Coordinator for a 6 month temporary assignment. This position supports their Customer Service and Project Coordinating functions in a dynamic office located in Santa Ana, CA.

Position Details:

Schedule: Monday–Friday, 7:30 AM – 4:30 PM

Location: On-site | Santa Ana, CA

Assignment Length: 6 months | Temporary Only

Pay: $28.00 - $30.00

Start Date: Interviews next week—apply now for early consideration!

Position Summary:

You’ll play a key role in supporting administrative operations, placing vendor orders, producing estimates, and managing customer and supplier interactions. The right candidate will bring professionalism, initiative, and a passion for providing top-tier service while navigating multiple priorities in a fast-paced print service environment.

Key Responsibilities:

• Respond promptly to phone and email inquiries with professionalism and accuracy

• Prepare detailed project estimates, push orders through production, and ensure timely delivery

• Provide customers with quotes

• Generate and submit vendor Purchase Orders and ensure alignment with invoicing

• Communicate pricing changes and discrepancies across departments

• Review inventory and propose solutions for stale or slow-moving stock

• Perform administrative duties including invoice coding, vendor research, and internal documentation

• Track trending/new promotional products from vendors and offer recommendations

• Maintain clear records of all customer and vendor activity

• Provide support across the team as needed

Qualifications:

• High school diploma or GED required; Bachelor's degree preferred

• 4–5 years of purchasing experience and customer service

• Good Math Skills

• Proficient in Microsoft Office (Excel, Outlook, Word)

• Strong multitasking, problem-solving, and organizational skills

• Excellent written and verbal communication

• Detail-oriented with a proactive mindset

• Want to work with a collaborative, upbeat team in a beautiful office space?

This is your chance to join a leading organization with a strong culture and team-oriented environment. Submit your resume for immediate consideration.