Accounts Receivable Specialist

We are a fast-growing factoring and private lending organization within the transportation industry. Founded in 2011, the company has experienced rapid growth over the past several years and continues to expand with a focus on quality team members. We pride ourselves on excellent, personable customer service and on building long-term relationships with our customers.

We are seeking an experienced Senior Accounts Receivable Collections Specialist to lead collections efforts, manage complex aging portfolios, and ensure timely payments from transportation industry shippers and brokers.

Position Summary

The Senior Accounts Receivable Collections Specialist is responsible for managing a high-volume portfolio of accounts, initiating and maintaining communication with customers, resolving disputes, monitoring risk, and ensuring payments are collected within defined terms. This role requires strong familiarity with transportation industry billing, proof-of-delivery documentation, load confirmation processes, and broker/shipper payment behaviors.

Responsibilities

Manage daily collections activities for an assigned portfolio of transportation and trucking receivables

Contact brokers, shippers, and accounts payable departments regarding outstanding invoices to ensure timely payment

Research and resolve invoice discrepancies, short-pays, missing paperwork, or customer disputes

Review aging reports, identify high-risk accounts, and proactively escalate concerns

Communicate with clients (carriers) regarding missing documentation, payment status, and account issues

Verify broker/shipper creditworthiness and monitor ongoing risk exposure in partnership with the credit team

Maintain accurate, detailed notes in the operating system

Follow up on past-due invoices using email, phone, and online portals (e.g., broker payment and compliance platforms)

Collaborate with funding and onboarding teams to streamline documentation and resolve payment holds

Recommend process improvements to enhance collections efficiency

Mentor collections team members as needed

Qualifications

2+ years of collections experience in a factoring company or within the transportation/trucking industry (preferred)

Strong working knowledge of freight invoices, rate confirmations, lumper receipts, PODs, and accessorial charges

Experience working with factoring or transportation management software (TMS or factoring platforms)

Excellent communication and negotiation skills

Exceptional attention to detail and organizational skills

Ability to manage a large portfolio and work independently in a fast-paced environment

Strong problem-solving skills and a proactive mindset

Professional, customer-focused approach

Bilingual (Spanish) preferred

Preferred Experience

Prior experience in freight factoring (highly preferred)

Familiarity with common broker payment platforms

Experience evaluating credit histories or working closely with credit teams

Compensation & Benefits

Competitive salary commensurate with experience

Performance-based incentives or bonuses

Health, dental, and vision insurance

Paid time off and paid holidays

Retirement plan options

Opportunities for growth within a rapidly expanding organization

Job Type: Full-time

Pay: $60,000 – $70,000 per year

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