Account Manager

Location: Alpharetta, GA

Employment Type: Full-Time- Salary: $67,000–$70,000 annually

Bonus: Eligible for performance-based bonus upon successful completion of jointly established management objectives

About the Role

We’re seeking a motivated Account Manager to oversee a portfolio of retail customers and drive year-over-year growth. This role manages daily account operations, supports promotional execution, analyzes performance, and partners cross-functionally to deliver strong results. Candidates must be fluent in retail terminology and operations, including promotions, sell-in/sell-through, POS systems, and merchandising.

What You’ll Do

• Manage day-to-day activities for assigned retail accounts

• Serve as the primary contact for retail partners, ensuring timely and accurate communication

• Track KPIs, sales performance, and promotional activity; share insights with leadership

• Analyze sales trends and assortment performance to support recommendations

• Collaborate with Sales, Marketing, Design, Quality, Customer Service, and overseas teams

• Communicate customer requirements clearly across U.S. and Asia-based teams

• Prepare presentations for business reviews and line reviews

• Participate in customer meetings and internal planning calls

• Support promotional programs and packaging updates

• Monitor quality metrics and RTV performance

• Assist with corporate initiatives and special projects

What You Bring

• Bachelor’s degree in Business, Marketing, or related field (or equivalent experience)

• 3–5 years in account management, sales support, merchandising, or similar roles

• Experience with Big Box, Mass, Cooperative, or Specialty retail accounts

• Familiarity with corporate retail contacts (Merchants, Product Development, Inventory/Planning)

• E-commerce or omnichannel experience preferred

• Strong communication, project management, and analytical skills

• Proficiency in Microsoft Office; strong presentation skills

Additional Details

• Travel up to 50% across the U.S., Canada, and Mexico

• No supervisory responsibilities

• Strong written and verbal communication required

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