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Customer Service Representative

Corona, CA 92880

Posted: 12/21/2023 Job Category: Customer Service Job Number: 2089377

Job Description

 Kinetic Personnel Group partners with a variety of organizations across Manufacturing and Service Organizations to recruit for Customer Service Professionals:


On a Day-to-Day Basis, a Customer Service Representative Will:



- Serve as the front line representative for the organization's brand or services , addressing customer inquiries, concerns, and requests via phone or email.

- Provide accurate and timely information about products, services, and contracts.

- Assist customers in resolving issues, troubleshooting, and ensuring a positive resolution to their inquiries.

- Maintain a high level of professionalism and empathy while handling customer interactions.

- Document customer interactions and feedback, contributing to ongoing process improvements and product enhancements.

- Collaborate with cross functional teams to escalate and resolve complex customer cases.


Pay range based on experience: $22 - $25 per hour

40+ hours per week, Monday to Friday




- 3-5 years of Previous customer service experience within Manufacturing or Service Organizations

- Excellent communication skills: verbal is necessary.

- Strong problem-solving abilities and a proactive attitude.

- Patience and empathy when dealing with customer concerns.

- Ability to multitask and work in a fast-paced environment.


We look forward to working with you! Please submit your resume today.


KPG Team!

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